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Privacy Notice Privacy Notice

PERSONAL INFORMATION. A visitor can access and browse portions of our site at any time without providing any personal information. We do not collect information that would personally identify you unless you choose to provide it.

In addition, We do not share any personally identifiable information of any individual with any third party unrelated to us, except in situations where we must provide information for legal purposes or investigations, or if so directed by you specifically.

FORMS: Our website contains forms through which users may request information or supply feedback to us. In some cases, telephone numbers, email addresses or return addresses are required so that we can supply requested information to you, and in other cases, correct names and addresses are required to process credit card payments.

After you fill out a form, we may contact you with follow-up information (unless you have checked an "opt-out" box on the form). We do not provide any information supplied on our web forms to any outside organization for any reason (other than where we may be required to by law, or as necessary to process credit card information). We do not save this personal information for any other reason.

Surveys: Occasionally, we may survey visitors to our site. The information from these surveys is used in aggregate form to help us understand the needs of our visitors so that we can improve our site. We generally do not ask for information in surveys that would personally identify you. If we do request contact information for follow-up, you may decline to provide it. If survey respondents provide personal information (such as an email address) in a survey, it is shared only with those people who need to see it to respond to the question or request.

Email: "Phishing" is a scam designed to steal your personal information. If you receive an email that looks like it is from us asking you for your personal information, do not respond. We will never request your password, user name, credit card information or other personal information through email. We will also never email you a clickable link to a logon screen from our site. If you get an email that appears to be from us with a clickable link to a logon screen, DO NOT LOG IN. The only way you should ever access any website's logon screen is by typing in the name of the site directly to your browser.

User Name and Password: In the event you access any Service requiring a User Name and Password, you are solely responsible for keeping such User Name and Password strictly confidential.

NON-PERSONAL INFORMATION: We collect non-personal information such as website usage, traffic patterns, site performance and related statistics based on our tracking of your visits to the website.

IP Addresses: The Web server automatically collects the IP (which stands for Internet Protocol) address of the computers that access our site. An IP address is a number that is assigned to your computer when you access the Internet. It is not truly personally identifiable information because many different individuals can access the Internet via the same computer. We use this information in aggregate form to understand how our site is being used and how we can better serve visitors. Please note that although such information is not personally identifiable, we can determine from an IP address a visitor's Internet Service Provider and the geographic location of his or her point of connectivity.

First Party Cookies: We collect information about visitors to our site using "first party cookies”, which are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser. Cookies are never associated with specific personal identities. First party cookies are distinct from third party cookies that they are created and directly served by the company hosting the website.

We use two types of “cookies” on this site: (1) We use persistent cookies to recognize a repeat visitor, enabling us the opportunity to offer the visitor a set of services or information requested in a previous visit. (2) We use session cookies to track a visitor's path through our site during a visit, to help us understand how people use our site. You can delete our cookies at any time. The "help" section, located on the toolbar of most browsers, will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie or how to disable cookies altogether. Since cookies allow you to take full advantage of some of our website's best features, we recommend that you leave them turned on.

SECURITY OF YOUR INFORMATION: Please note that our forms are NOT encrypted to protect your privacy unless the form specifically states that it is. Please do not submit information that would cause you harm if released. Once the information is sent to our site, it is kept in secure databases where it is not available to users on the Internet. While we sometimes ask for credit card numbers or certain service transactions, and either pass them on to a credit card processing service or process them manually, we do not store credit card numbers online. When we request payment information such as credit cards, those forms are secure. Please verify that the "lock" appears on your web browser before continuing.

We periodically review and modify, where appropriate, our security policies and procedures. We use reasonable care to protect your personally identifiable and confidential information provided by you to our site. We have in place a security program that seeks to mitigate this risk substantially.

OWNERSHIP: All Materials are the sole and exclusive property of us unless otherwise noted, and you acquire no right, license, title or interest therein or thereto through the use of this website. In no event shall you modify, delete or change in any way any of our copyright or trademarks or other of our ownership designations or any Materials.

RIGHT TO USE AND RESTRICTIONS ON USE: You may only print one single copy of any of the materials on this site provided that such materials may only be reprinted for personal, non commercial use. Otherwise, reproduction of materials in any form is prohibited except with our prior written permission.

No edits or alterations to the material are permitted. Our copyright notice must not be removed from any material.

Reprint rights do not allow you to repackage, sell, resell, post on blogs or any other website, display, republish, reproduce, link or frame or store any material without expressed written permission.

For multiple copies of any material or other licensing arrangements or permissions to use any materials, please contact us directly via email or telephone. Verbal permission is not sufficient to allow permission to use any material on this site beyond what is listed in this agreement. Any further permission must be in advance and in writing. No one is authorized to give verbal permission to change this agreement in any way.

Poundteam Incorporated
306 Fox Loop
Davenport, FL 33837
(352) 269-0000
Fax: 920-260-0000
Toll Free: 888-883-8488
United Kingdom:
+44 (203) 769-2294
Costa Rica:
+506 4001-8914
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